Simply Measured

Customer Service on Twitter
March 2015 Study

Learn the metrics that matter and the tactics that work

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In the past year, top brands with dedicated customer support handles have seen the number of requests they receive increase by 41%. With more customers turning to Twitter for support, learn which metrics matter for measuring customer service success and the tactics leading brands are using to serve their customers better.

Download our Twitter customer service study to learn:

  • How demand for customer service has increased for top brands
  • Which metrics matter when it comes to customer support on Twitter
  • Tactics for ensuring a positive customer experience

Fill out the form to download the study!